1xbwt's Privacy Policy
Your personal information is of the highest importance to us. Read this policy to learn in detail how we collect, use, and keep your data secure.
1 Introduction & Scope
1xbwt operates a safe and reliable online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right, and it is our responsibility to handle the personal information you provide while using our services with the utmost care.
This Privacy Policy ("Policy") explains what information 1xbwt collects when you visit or use the website (https://1xbwt.bar), how that information is used, who it may be shared with, and what your rights are. By using this site, you are considered to have given your consent to the terms of this Policy.
This Policy applies to all 1xbwt services, websites, applications, and related platforms. If you disagree with any part of this Policy, please refrain from using our services and contact our support team directly.
This Policy may be updated at any time. For important changes, we will endeavour to notify you by email or by posting a notice on the site. The latest version will always be available on this page.
2 Information We Collect
1xbwt may collect information about you in several ways. The details of that information are set out below:
2.1 Information You Provide Directly
During account registration and use of our services, you may provide the following information:
- Full name and date of birth (for age verification)
- Email address and contact details
- Account login credentials (username and password)
- Documents submitted for identity verification
- Financial transaction details (bKash, Nagad, or Rocket account information)
- Information provided when contacting the support team
2.2 Automatically Collected Information
When you visit our site, certain information is collected automatically:
- IP address and device identification details
- Browser type, operating system, and screen resolution
- Time of visit, pages viewed, and browsing patterns on the website
- Data collected through cookies and similar tracking technologies
- Referring website information
- Gaming activity and transaction history
2.3 Information Received from Third Parties
In some cases we may receive information from legitimate third-party sources, such as identity verification service providers or as part of fraud prevention measures. This information is used solely to ensure the security of your account and the integrity of the platform.
3 Purpose of Using Your Information
1xbwt uses your information for the following legitimate purposes:
3.1 Operating and Delivering Services
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals (via bKash, Nagad, and Rocket)
- Providing gaming services and issuing bonuses
- Delivering customer service and technical support
- Maintaining and confirming transaction records
3.2 Security & Compliance
- Identity verification and age confirmation (our platform is for users aged 21+ only)
- Preventing fraud, money laundering, and illegal activity
- Implementing and monitoring responsible gaming policies
- Complying with applicable laws and regulations
- Ensuring system security and preventing cyber threats
3.3 Improvement & Personalisation
- Analysing and developing services to improve your experience
- Keeping you informed about relevant promotions and offers (with your consent)
- Identifying and resolving technical issues on the platform
- Presenting content according to user preferences
4 Sharing & Disclosure of Information
1xbwt does not sell your personal information to third parties. However, your information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure. These providers may only use your information for the specified purpose and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose necessary information to comply with a court order, a lawful request from a law enforcement authority, or the requirements of applicable law. In such circumstances we will provide only the minimum information necessary.
4.3 Business Transfers
If 1xbwt undergoes a merger, acquisition, or sale of assets, user information may be transferred. In such circumstances we will give you advance notice and ensure that the new entity also adheres to the same privacy standards.
1xbwt never sells your personal information to advertisers, data brokers, or any other unauthorised third party.
5 Cookies & Tracking Technologies
1xbwt uses cookies and similar technologies to ensure the website functions properly and to improve your browsing experience.
5.1 Types of Cookies
- Essential cookies: These cookies are necessary for the core functionality of the website, such as maintaining your logged-in state and ensuring security. Without them, the site will not function properly.
- Functionality cookies: These cookies are used to remember your preferences and settings.
- Analytical cookies: These help improve our services by analysing patterns in how the site is used.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some important functionality of the site. Contact our support team for more information about cookies.
6 Data Security Measures
1xbwt gives the highest priority to the security of your information. We have adopted various technical and administrative security measures in line with industry standards:
- SSL encryption: All data transmitted between your browser and our servers is protected by SSL (Secure Socket Layer) encryption. This ensures that no third party can intercept or read your information.
- Password protection: Your password is stored using industry-standard hashing algorithms. No member of our staff will ever be able to see your password.
- Access controls: Only authorised staff are granted access to your personal information, and only on a need-to-know basis. All access is logged and monitored.
- Regular security testing: Regular security audits and vulnerability assessments are conducted on our systems.
- Data backups: Important data is backed up regularly so that no data is lost in the event of a technical issue.
While we ensure the highest level of security measures, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. We ask that you keep your account credentials confidential and notify us immediately if you notice any suspicious activity.
7 Data Retention Period
1xbwt retains your information only for as long as necessary to fulfil the relevant purpose and to comply with applicable legal obligations. As a general policy:
- Active account data: retained for as long as the account remains active.
- Transaction records: may be retained for an extended period in accordance with financial regulatory requirements.
- Identity verification documents: retained for a defined period in accordance with regulatory guidelines.
- Even after an account is closed, certain information may be retained for a specified period as required for legal compliance.
Once the defined retention period has expired or there is no longer a reason to retain the information, we delete or anonymise your data using secure methods.
8 Your Rights
You have the following rights regarding your information on the 1xbwt platform:
8.1 Right of Access
You may find out at any time what information we hold about you. To do so, contact our support team.
8.2 Right to Rectification
If your personal information is inaccurate or incomplete, you may request that it be corrected.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.
8.4 Right to Object to Processing
You may object at any time to your information being used for marketing or promotional communications.
8.5 Right to Lodge a Complaint
If you believe your privacy rights have been violated, contact us directly. We will review your complaint as quickly as possible.
To submit a request to exercise any of your rights, contact our support team via live chat or email. We are available 24/7 to assist you in both Bengali and English.
9 Protection of Minors
1xbwt's services are for users aged 21 and above only. We do not knowingly collect any information from minors. We verify age at the time of account registration and during the identity verification process.
If we are informed that a minor's information has been collected unintentionally, we will immediately close that account and delete the relevant information. If you become aware of any such situation, please contact us right away.
10 Changes to the Policy
1xbwt reserves the right to update this Privacy Policy at any time. Changes will take effect as soon as they are published on this page. For important changes, we will send a notification to your registered email address.
Continuing to use the site after a policy update means you agree to the revised terms. We recommend visiting this page regularly.
11 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. 1xbwt's support team is available 24/7 to assist you.